tanjaZ op 22 februari 2022 over UPS in de categorie Koeriersbedrijven en post
Dear Tetiana Zinchenko, We have not received any further communication regarding our previous message. We herby close this feedback as resolved. If you have any questions or need further assistance, please email us at [email protected]. Customer service can also be...
Samenvatting wordt geladen...
Today my delivery via UPS came. Delivery man called the front door and I opened it.
He went upstairs and left We troffen u helaas niet ann in my door. Who opened you the front door if I am not at home?
Now I am trying to leave a complain at their websites but it requires registration. When I try to register it gives me 404 error.
Just perfect! No complains from customers – no problem!
Delivery does not pretend that I am not at home, and does their job!
Bericht van Robin van Klacht.nl
4 jaren geleden - Deze klacht is zojuist door UPS in behandeling genomen
Bericht van UPS
4 jaren geleden - Dear Tetiana Zinchenko, Thank you for your message. We are sorry to hear that this happened. Our apologies. Can you send us the tracking number of the package? Then we can view the shipment. We would like to hear from you so that we can resolve this as soon as possible. Sincerely, UPS Customer Service Belgium The Netherlands
Bericht van Robin van Klacht.nl
4 jaren geleden - We hebben bericht ontvangen dat UPS een oplossing geplaatst heeft bij deze klacht
Heeft op 22 februari 2022 om 09:57 geantwoord
Dear Tetiana Zinchenko,
We have not received any further communication regarding our previous message.
We herby close this feedback as resolved.
If you have any questions or need further assistance, please email us at [email protected].
Customer service can also be reached by telephone on 020 5040 500.
I trust to have informed you sufficiently.
We apologize for the inconvenience experienced.
Yours sincerely,
UPS Customer Service
Belgium The Netherlands
Tip van onze consumentenexpert
Als uw pakket niet aankomt, is de verkoper verantwoordelijk — niet de bezorgdienst. U heeft recht op een nieuw product of volledige terugbetaling.
Bron: ConsuWijzer / ACM
