THE UPS STORE op 27 april 2022 over UPS in de categorie Koeriersbedrijven en post
Dear Bradley Kaplan, We have not received any further communication regarding our previous message. We herby close this feedback as resolved. If you have any questions or need further assistance, please email us at [email protected]. Customer service can also be...
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Please file a customer concern against employee Stephanie White
1) she has 0 authorization to charge our account
2) even worse she knows we are not supposed to pay shipping for international returns.
You cannot have an employee just charge customers money.
Please file a concern against her for her improper billing actions.
Sincerely
Bradley Kaplan
file complaint
Bericht van Robin van Klacht.nl
3 jaren geleden - Deze klacht is zojuist door UPS in behandeling genomen
Bericht van UPS
3 jaren geleden - Dear Bradley Kaplan , Thank you for your message. We are sorry to hear that this happened. Our apologies. Can you send us the tracking number of the package? Then we can view the shipment. Also is this a case regarding the Dutch and Belguim UPS? As we see you are based in the US? We look forward to hearing from you. Yours sincerely, UPS Customer Service Belgium The Netherlands
Bericht van Robin van Klacht.nl
3 jaren geleden - We hebben bericht ontvangen dat UPS een oplossing geplaatst heeft bij deze klacht
Heeft op 27 april 2022 om 09:06 geantwoord
Dear Bradley Kaplan,
We have not received any further communication regarding our previous message.
We herby close this feedback as resolved.
If you have any questions or need further assistance, please email us at [email protected].
Customer service can also be reached by telephone on 020 5040 500.
I trust to have informed you sufficiently.
We apologize for the inconvenience experienced.
Yours sincerely,
UPS Customer Service
Belgium The Netherlands
Tip van onze consumentenexpert
Als uw pakket niet aankomt, is de verkoper verantwoordelijk — niet de bezorgdienst. U heeft recht op een nieuw product of volledige terugbetaling.
Bron: ConsuWijzer / ACM
