Mijn Klacht:
Hello. I broke my phone in April. I have insurance with this company (Tulip Assist) so i send my broken phone ( Samsung s20) to be repaired. They said to me to pay 40euro and to wait 14 days. All good!!! After 14 days they send back my phone in very bad condition: display was old and had a gap in it, the battery was again old, the speaker make a bad noise like broken, and the frame between display and the back old and scratch. So now I’m waiting my phone from repairing store after 28 days. I’m very frustrating about that man who approved to send the phone back to me in that condition.
Gewenste Oplossing:
I want my money back from tulip assist and my phone back repaired as soon.
