Mijn Klacht:
I recently received a bill from Intrum for 120 euros for 4 tickets of burger’s zoo. The tickets themselves worth much less than this.
What I have experienced from ticketveiling was wining the bid, then I cannot log in anymore for more than 14 days. The consequences were that I cannot either make the purchase or cancel it. Now it’s very annoying that I was told to pay 120 euros for the burger’s zoo tickets which I have never received.
I don’t think it was reasonable because I was never given any opportunity to cancel or pay for it by myself during that 14 days period they set. I saw the reviews from the google play and found I’m not the only one who has login problems with their website.
Gewenste Oplossing:
Withdraw the case from Intrum
