11 jaren geleden - Ik heb een email gestuurd naar The R&B Group International Online Store over deze klacht.

11 jaren geleden - Deze klacht is zojuist door The R&B Group International Online Store in behandeling genomen

11 jaren geleden - Beste Stadnicki, Ik ga direcr voor je kijken wat er aan de hand is. En kom spoedig bij je terug met een oplossing. Met vriendelijke groet, Jade Webcare Team The R&B Group International Online Store

11 jaren geleden - We are still waiting for our money when we can expect them back?

11 jaren geleden - Dear Katarzyna Stadnicka, We've send you an private e-mail. In short lines: We send you e-mail to the order- and finance department. During the holidays and our new businesses. This department is very busy. When I have an reply I will contact you in the first place. I think we will have an reaction within 5 workdays, if not, I will contact you also. Thank you for shopping. Our apologies for all the inconvenience. With kind regards, Wessel The R&B Group International Online Store

11 jaren geleden - 5 working days have passed yesterday. We didn't recived any information from R&B Group, still we don't have our money.

11 jaren geleden - Dear Sir Stadnicki, We would appreciate if you will send us an e-mail to our special department about this case. You will receive an e-mail from the Klacht.nl system with our special e-mail address. Please send us an e-mail soon as possible. We will come back to you very soon. Thank you. Kind regards, Jade Webcare Team The R&B Group International Online Store

11 jaren geleden - I think its highly inappropriate and rude to ask us to send another e-mail in this case. E-Mail was sent, but we feel more and more cheated by R&B group. How many e-mails, calls and web complains we have to make to receive our money back ?

11 jaren geleden - We have sent e-mail to your special address 2 days ago and we didn't get any response. Please return our money or we will be forced to prosecute.

11 jaren geleden - We hebben bericht ontvangen dat The R&B Group International Online Store een oplossing geplaatst heeft bij deze klacht

11 jaren geleden - The agreement has been reached between Incasso and the company that they will be paying back the amount in 4 installments. However the first installment is still to be received. So status in process. (not yet solved)