Mijn Klacht:
Dear customer service of shop Shein,
Courier didn’t attempt to deliver package to selected address at all. Package was immediately redirected to sender, which I was informed about in DHL application. I don’t understand this behavior. Courier’s tardiness and insubordination has already been reported.
Due to situation, I’m asking you to reimburse cost of my shipment for which I paid in advance. Below I’m sending information about parcel and information that parcel is returning to sender.
NUMBER OF ORDER:
1. GSON2857R0006CS.
Amount which I payed: 64.03 euro.
Please send back my money.
I hope that you help me clear up this misunderstanding and my message will not remain without your response. I will wait for your message. My mail address: [email protected]
Thank you in advance for your answer.
Kind regards
Anna Drewenska
Gewenste Oplossing:
Please send back my money which I payed already for this order.
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