Klacht: refused to serve a drink

carol1972 op 31 augustus 2015 over crazy pianos in de categorie Horeca

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Categorie Horeca
Status Open
Datum 31 augustus 2015

Een bezoeker van Crazy Pianos in Scheveningen ervoer een negatieve situatie toen zij, gekleed in een lange zwarte jurk en hoge hakken, werd geweigerd een drankje te bestellen. Ondanks dat ze alleen was en genoot van de live muziek, kreeg ze te maken met een bouncer die haar naar de andere ingang verwees.

Mijn Klacht:

Last night I went to scheveningen to spend my Sunday outside because my boyfriend works in the casino until 3;30 and I am alone at home. I am dressed up in long black dress below my knee and high heels i am dressed up properly Since I went also inside the casino to see my boyfriend for a while and I went to crazy piano at 12 :00 to spend my time there until 2 o clock. And I was planning to go back again to casino.
I saw a different entrance but to make sure I still look at the old entrance to see if I need to see my crazy piano card or leave my jacket. Where the man which i think the bouncer saw me and said that the entrance is on the other side.

I went in and ordered my first rose for the day.
I am alone but I am enjoying the live music so much. People are dancing and I am dancing too. It’s me. It’s how I dance. How I enjoy. I don’t see any mistakes also with that.

I was thirsty and I ordered my 2nd drink. A rose.
The bar tender said he cannot serve me. I am not allowed anymore. I must order to the man he pointed out which I believe is a guard or a bouncer.
So I asked him. He doesn’t even look at me. Just saying no I am not allowed anymore.
I accepted it because I thought the bar closes at 1 am.
Until I saw that they are still serving tequila and alcohols to all dutch drunk customers.
I felt something is not right here. So I approached that man again and asked him why am I not allowed. No answer again why. I said do you think I am drunk? I said I am not drunk I am just dancing. And I said I am waiting for my boyfriend who works in the casino. I said it because maybe he is thinking I am lookin for a man there.
I also said that can I just order cola then became I need to drink. He said yes. But he doesn’t even look at me. I said is it because I am asian? No reply.
And at the bar , it took minutes of waiting before the bar tender serve me. He doesn’t look at me also. Until I said hey just cola.
I really felt so bad about it.
I know crazy piano as a best place to go but now I had a bad experience with them that I cannot sleep thinking about it .

I felt so discriminated
I want a clear answer what is the reason that they denied to give service to me

Gewenste Oplossing:

I am so dissatisfied and disappointed

Bericht van Robin van Klacht.nl

10 jaren geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over crazy pianos

Reactie van de melder van de klacht

10 jaren geleden - Because Not became. . Sorry for the typing errors

Reactie van de melder van de klacht

10 jaren geleden - @roze

Bericht van Robin van Klacht.nl

10 jaren geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over crazy pianos nog niet in behandeling is genomen.

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