icurosu op 25 augustus 2021 over Novalnet AG in de categorie Betalingsdiensten
Hello icurosu, This is the Novalnet payment support team. We are responsible for customer enquiries at Novalnet. Due to data protection rules we cannot share your user or payment details on this platform. Please note that you should always contact...
Samenvatting wordt geladen...
Every month a sum of money is withdrawn from my bank account for something I have never used. I would like this to stop immediately and return all the amount that was withdrawn from my account 184.21 euros.
To stop this illegal action and return to me 184.21 euros.
Bericht van Robin van Klacht.nl
4 jaren geleden - Ik heb een email gestuurd naar Novalnet AG over deze klacht.
Bericht van Robin van Klacht.nl
4 jaren geleden - Deze klacht is zojuist door Novalnet AG in behandeling genomen
Heeft op 06 september 2021 om 10:09 geantwoord
Hello icurosu,
This is the Novalnet payment support team. We are responsible for customer enquiries at Novalnet.
Due to data protection rules we cannot share your user or payment details on this platform.
Please note that you should always contact the website provider (from whom the order was placed) to cancel your subscription or you should at least inform us at Novalnet (at [email protected] or contact us by phone during our working hours at 49 89 923 068 329) if you have any problems with the website provider so that we can take the necessary measures. We will be happy to assist you.
You can follow the link https://card.novalnet.de/ to get more information about receiving an invoice from or being charged by Novalnet AG or to cancel an existing subscription.
Finally, we would like to point out that Novalnet AG is a Payment Service Provider and is only responsible for the processing of the payment for the website (from which the order was placed), but not for the content, services or goods of that website. If you have any questions about the content, services or goods of that website, please contact the website provider directly. Contact details can usually be found on the website (where you registered).
Our Payment Support Team hopes to hear from you soon!
Your Novalnet Team
[email protected]
49 89 923 068 329 (Mo - Fr, 9:00 am - 1:00 pm)
Bericht van Robin van Klacht.nl
4 jaren geleden - We hebben bericht ontvangen dat Novalnet AG een oplossing geplaatst heeft bij deze klacht
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