Mijn Klacht:

Hi, a while ago I contacted you about Novalnet taking money out of my account. Your help was very good and Novalnet gave back the money they wrongly took
Now they have put dept. collector ecollect to get money from me. I told ecollect I do not owe money to Novalnet but just gePayment request from Novalnet AG (http://www.delightsexy.com) | Your ID 705DD5G9
Inbox

eCollect AG
Attachments
3:20 PM (4 hours ago)
to me

Debt collection proceeding due to unpaid Rücklastschrift zu der TID 14226400007409603 from 24.10.2020 due on 24.10.2020

Dear sean hayes,

we have been instructed to recover the outstanding claim as detailed above. Our client Novalnet AG (http://www.delightsexy.com) has informed us that no payment has been received from you for ‚Rücklastschrift zu der TID 14226400007409603’ within the due date.

If you have not yet fulfilled your payment obligation, we kindly ask you to transfer the currently outstanding amount of EUR 101,64 to our bank account without further delay:

eCollect AG – : DE- BIC/SWIFT: SOLADEST600
Payment reference: 705DD5G9

You can also pay directly online: https://ecollect.online

If you have already paid the negative balance or if you consider the claim to be unfounded, we kindly ask you to submit your well-founded objection by e-mail to [email protected] by 06.02.2021, accompanied by appropriate supporting documents.

If you fail to do so, the claim will be deemed undisputed and we will take further actions to enforce it.

We are at your disposal and are willing to offer you an appropriate deferral or instalment payment option for the repayment of your debt, if required.

Your data is being processed according to para 14 GDPR: https://ecollect.de/informationspflichten-artikel14-dsgvo-gdpr

Please refer to the attached sheet for an extract from your customer account.

Kind regards,

Your eCollect Team

eCollect AG
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email: [email protected]
web: ecollect.online
telephone: 49 201 99950222

eCollect AG
Ehrenbergstrasse 16A
10245 Berlin
DE

Handelsregister Zug
UID: CHE-180.481.291
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Attachments area

h h
7:32 PM (6 minutes ago)
to eCollect

I informed you in the answer to your last mail I have no subscriptions with novalnet or delightsexy. Novalnet admitted they were wrong and reimbursed the money they wrongly took from me after the complaints company talked to them. As I also informed you I am now forwarding your mail to the complaints and investigative company. I will also be considering asking for compensation if this matter does not come to an end soon. Again I say this Novalnet admitted they were in the wrong and I have no subscriptions with them or any of their associates !t demands an threats

Gewenste Oplossing:

When Novalnet and Ecollect stop this harassment and get there act together. Novalnet admitted the last time they were in the wrong, I think this is just a scam.
You were very helpful the last I hope you can help this time
Please do not gave them my address, I do not want any post from them
Yours
S