Maandelijkse afbetaling

Question

Mijn Klacht: Er wordt nu al aan paar maand geld afgeschreven van novalnet ag. Maar er staat niet bij waarvoor of voor wie. Dit is wat ik krijg als info. Name: NOVALNET AG Description: info hwl com Reference: 14531600024822015 Mandate ID: 14531600024822015 Other party: Howlogic Kft Value date: 09/02/2022 Het gaat om 32,50 elke maand, En in totaal nu al 249,78. Gewenste Oplossing: All het geld terug gestort, en deze spam blokkeren.

Novalnet AG · Accepted Answer

Hello Gailes123,

This is the Novalnet payment-support team. We are responsible for customer enquiries at Novalnet.

Please note you should always contact the website(from whom the order was placed) to cancel your subscription. Write to us at payment@novalnet.de or contact us via telephone during our working hours at 49 89 923 068 329, If you face any problems with the website, so that we can take necessary actions. We're glad to help you anytime.

Finally, we would like to bring to your attention that Novalnet AG is a Payment Service Provider, and only responsible for the processing of the payment for the website (from whom the order was placed), but not for the content, services, or goods of that website. Should you have any additional questions regarding the content, services, or goods of that website, please contact the website directly. Contact details can usually be found on the website (where you have registered).

Our Payment Support Team hopes to hear from you soon!

Your Novalnet Team
payment@novalnet.de

49 89 923 068 329 (Mo - Fr, 9:00 am - 4:00 pm)

Klacht: Maandelijkse afbetaling

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Klacht: Maandelijkse afbetaling

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