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eCollect AG Unsettled Claim Novalnet AG (http://www.hornycontacts.com) – Initiation of legal proceedings | Your ID 72HVVCG8 15:38 12 kB
Gewenste Oplossing:
Dear Aad Sloof,
Thank you for your response.
The current claim is based on your registration with www.hornycontacts.com which you made on 25.01.2021. Due to your charge back of the subscription fee, the claim is overdue.
The operator of the platform offers online dating services. Your email has been registered on the operator's website. To activate a profile, the profile owner must follow the corresponding link sent by email. In this way, the operator can ensure that you are indeed the person who registered and activated the profile and provided all required account information. The customer himself must enter his personal data including first name, surname and address, as without these details the subscription order cannot be placed. Since this is an online agreement, your signature is not a prerequisite for the conclusion of the applicable contract.
In addition, when ordering the subscription, you selected your desired service package. Both the total amount and the conditions for invoicing are indicated on the page prior to the contractually binding order, so that the contract's liability to pay costs was sufficiently clear with regards to the applicable consumer protection regulations. You must have first selected the chargeable subscription, then voluntarily entered your bank details and explicitly agreed to the applicable payment guidelines and general terms and conditions of the operator. You were thus clearly aware that you were using a paid service and made your declaration with the legally binding will to enter into a payment obligation.
If you decide to no longer use the service this does not release you from the payment obligation you have previously entered into. The fees already incurred must still be paid, as the subscription cannot be cancelled retroactively.
Please note that we are not the correct correspondence party in regard to contractual termination. Please contact in this regard.
You can view the applicable termination conditions on the website of the respective operator under General Terms and Conditions / Termination and accordingly terminate the contract with effect for the future.
The claim/s asserted are thus fully valid. We expect the claim amount totalling to EUR 634,80 to be settled immediately to our bank account
eCollect AG -
by quoting the payment reference: 72HVVCG8 in order to avoid further costs.
You can also pay online at https://ecollect.online
Kind regards,
Your eCollect Team

