Geld van de rekening

Question

Goede morgen er is 35.70 van mijn rekening af gehaald ik zou echt niet weten waarvan zou jullie mijn daar over kunnen mailen ik heb het laten terug storten

Novalnet AG · Accepted Answer

Hello Mr. Smits, 

We would like to remind you again that you should always contact the website provider (from whom the order was placed) to cancel your subscription or at least you should inform us at Novalnet (on payment@novalnet.de or contact us via telephone during our working hours at 49 89 923 068 329) if you face any problems with the website provider, so that we can take necessary actions. We're glad to help you anytime.

Anyway, we have forwarded your termination request to the website provider (from whom the order was placed) now. We have also stopped further direct debits too. So, the case is now solved. 

We therefore kindly request you to delete this negative review. This will motivate us to further assist you.

Your Novalnet Team
payment@novalnet.de

49 89 923 068 329 (Mo - Fr, 9:00 am – 4:00 pm)

Klacht: Geld van de rekening

Mijn Klacht:

Gewenste Oplossing:

Novalnet AG

Geboden Oplossing:

Anneke Smits

Klacht: Geld van de rekening

Mijn Klacht:

Gewenste Oplossing:

Geboden Oplossing:

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