Betaald maar geen account actief, blijven volhouden dat er niet betaald is

Question

Naam: Novalnet
Omschrijving: 4EBGNKU
0140000069583531 14558400011111664
Howlogic Kft Together Networks
Holdings Ltd.
BE85739020855506
Kenmerk: 16-04-2022 21:50 0140000069583531
Valutadatum: 16-04-2022
Datum
16 april 2022
Tegenrekening
BE85739020855506

Novalnet AG · Accepted Answer

Hello R.v.Koppen,

This is the Novalnet payment-support team. We are responsible for customer enquiries at Novalnet.

Please note you should always contact the website(from whom the order was placed) to ask for a refund. Write to us at payment@novalnet.de or contact us via telephone during our working hours at 49 89 923 068 329, If you face any problems with the website, so that we can take necessary actions. We're glad to help you anytime.

Finally, we would like to bring to your attention that Novalnet AG is a Payment Service Provider, and only responsible for the processing of the payment for the website (from whom the order was placed), but not for the content, services, or goods of that website. Should you have any additional questions regarding the content, services, or goods of that website, please contact the website directly. Contact details can usually be found on the website (where you have registered).

Our Payment Support Team hopes to hear from you soon!

Your Novalnet Team

Klacht: Betaald maar geen account actief, blijven volhouden dat er niet betaald is

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R.v.Koppen

Klacht: Betaald maar geen account actief, blijven volhouden dat er niet betaald is

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