automatische incasso

Question

sinds 29 november 2021 vinden er automatische icasso's plaats van mij rekening. ik weet niet waarom en waarvoor. zijn nu 2 keer €37,50 afgeboekt en 1 keer €52,50. de laatste 2 heb ik terug laten boeken. 29 nov 2021: kenmerk 14444000002429143 iccasant ID DE53ZZZ0000004353. nog terug te ontvangen. 28 dec 2021: kenmerk 14456600004213515 iccasant ID DE53ZZZ0000004353. terug laten boeken. 25 jan 2022: kenmerk 14520300001505745 iccasant ID DE53ZZZ0000004353. terug laten boeken zou graag willen weten waar dit voor is, en dan per direct laten stopzetten. vr gr. John Tigchelaar

Novalnet AG · Accepted Answer

Hello JohnTigchelaar,

This is the Novalnet payment-support team. We are responsible for customer enquiries at Novalnet.

Please note you should always contact the website(from whom the order was placed) to cancel your subscription. Write us at payment@novalnet.de or contact us via telephone during our working hours at 49 89 923 068 329, If you face any problems with the website, so that we can take necessary actions. We're glad to help you anytime.

Finally, we would like to bring to your attention that Novalnet AG is a Payment Service Provider, and only responsible for the processing of the payment for the website (from whom the order was placed), but not for the content, services, or goods of that website. Should you have any additional questions regarding the content, services, or goods of that website, please contact the website directly. Contact details can usually be found on the website (where you have registered).

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Your Novalnet Team
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