Mijn Klacht:
Ik heb de volgende mail ontvangen. volgens deze mail loop ik achter met een betaling, maar wanneer ik het bedrijf bel zeggen ze dat ik geen account heb.
Dear xxxxxx xxxxxx,
Even after our last payment reminder, you have not responded to our claims or contacted us to make a statement on the case. Therefore, we consider pre-legal debt collection measures to no longer be appropriate in this matter. We are giving you one last chance to settle your debt by transferring the full amount of EUR 120,54 due until 05.06.2021:
eCollect AG – BIC/SWIFT: SOLADEST600
Payment reference: 723Q6P04
You can also pay directly online: https://ecollect.online (We accept credit card payments)
If the above-mentioned payment deadline expires, legal proceedings shall be initiated.
Please be advised, that payments made after expiry of the deadline shall no longer lead to the settlement of the matter. Rather, after the deadline has expired, all costs incurred by the preparation or initiation of legal proceedings will be pursued further and added to the claim.
Please also note, that objections or other feedback on the matter can no longer be considered by us after expiration of the deadline. Such can then only be raised by you during the enforcement proceedings in court.
We recommend you to take immediate action one last time. To communicate with us, please use our email address [email protected].
Please refer to the attached sheet for an extract from your customer account.
Kind regards,
eCollect AG
——————————————————
email: [email protected]
web: ecollect.online
BIC/SWIFT: SOLADEST600
eCollect AG
Ehrenbergstrasse 16A
10245 Berlin
DE
Handelsregister Zug
UID: CHE-180.481.291
Gewenste Oplossing:
Ik ben tevreden wanneer er geen automatische incasso's verrekend worden.
