Mijn Klacht:
I ordered a pizza online at 21:27pm , and after an hour I still hadn’t received it so I called them and they told me it would be there in 5min and they asked me to wait downstairs. So I waited downstairs of my building, for half an hour and then they called to say that ’the delivery guy couldn’t find they place, and now they are going to make a new pizza and send in 10 min.
So I have to wait again, and it also took longer than 10min. Basically, I have to wait for over 2 hours for a pizza.
This is horrible service to say the least.
Gewenste Oplossing:
I am satisfied with the service when my food is delivered on time.
And when it is not delivered on time, I expect to be compensated in some way or to not pay at all for the food anymore, especially if it took a ridiculous amount of time to be delivered.
