Dear Mr./Ms. Li, Thank you for your message. We can imagine that this is an unpleasant situation for you and it is good that you have contacted us. If you are receiving letters on your address even though you did...
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I received two bills from Segoria on behalf of Klarna Bank AB. I hereby declare that I NEVER purchased anything from that website. Therefore, I will NOT pay the two bills. .
Segoria should stop sending me bills and close the case immediately.
Bericht van Robin van Klacht.nl
5 jaren geleden - Deze klacht is zojuist door Segoria in behandeling genomen
Bericht van Robin van Klacht.nl
5 jaren geleden - We hebben bericht ontvangen dat Segoria een oplossing geplaatst heeft bij deze klacht
Heeft op 09 november 2020 om 13:37 geantwoord
Dear Mr./Ms. Li,
Thank you for your message. We can imagine that this is an unpleasant situation for you and it is good that you have contacted us.
If you are receiving letters on your address even though you did not place any order, your address might have been used without your permission. For this reason, we ask you to contact our safety department. They can help you with this and provide a solution.
You can reach the safety department by phone from Monday to Friday between 09.00 and 17.00 hrs on phone number: 020 - 808 20 65.
We hope that the information provided above has been helpful.
Kind regards,
Segoria
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