Nooit wat terug gehoord of gekregen

Question

Eigen schuld .. moest ik het eerst info over site lezen ... Blijkbaar gewone oplichters ..

MiniInTheBox.com · Accepted Answer

Dear Customer,

This is the customer service from lightinthebox.com. We have received your package back incorrect address or no one there to accept the package or unpaid tax issue. We would like to help you solve this problem with our greatest effort.

We'd like to help you out and offer two solutions:
1. We can try to reship the package. 
Please understand you need to repay the shipping fee, and we accept repayment via Paypal. We can reship free of charge for orders with free shipping service. 
Please kindly double check the address, physical address instead box address is preferred, and English address is preferred. 

2. We may offer you a refund. Please understand the shipping fee will be deducted accordingly. 

[Repayment instruction]
1. Log into your PayPal account.
2. Click on the button \"\"send money\"\" on the upper side of the web page.
3. Enter \"\"extras@lightinthebox.com\"\" in the address box that appears.
4. Enter the amount and choose the currency (USDXXX), then click on the “Send” button.
5. Another web page will appear to review your details. Please add the order # (XXX) and the payment reason in the comments box. 
6. Finish your payment by clicking “Send”.

To avoid any error, please confirm your payment by sending us an email to: reviewing@lightinthebox.com. Please indicate your PayPal account (which is an email account), Order # (XXXX), the date you submitted the payment and the payment reason. Also note that our finance department may not be able to confirm your payment without these details.

We are looking forward to your response. 

Sincerely
Customer Service
www.Lightinthebox.com

Klacht: Nooit wat terug gehoord of gekregen

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Klacht: Nooit wat terug gehoord of gekregen

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