Mijn Klacht:
I just moved to Netherlands, and a friend was going to visit me after 3 days so I ordered a vacuum cleaner which was supposed to be delivered next day. They are working with the most unprofessional delivery service called dynalogic company. In their tracking system it shows that they are arriving lets say at 15.30, I wait from 12 to 17 for the delivery at home, then suddenly I receive an email at 15.45 saying that product was not delivered since I was not present at home !!! next day it happened again, why you just dont make a simple call. They are simply fraud, if you happen to contact you by phone, it is always busy no one picks up the phone, if they pick up they charge you 0.45 euros per minute. This company is total … And mediamarkt is even more … since they selected that … company for the delivery.
This similar thing also happened me 3 weeks earlier when I ordered a modem. I thought it was a 1 time thing, but no, I will never ever buy anything from them again.
Gewenste Oplossing:
Change your delivery service company
