Mijn Klacht:

Mediamarkt lets scammers sell second hand washing machines on its website and does nothing about it!
I am 80 years old and I have to live on a small pension and stupid me thought I was buying a NEW washing machine for 395 Euro from Mediamarkt.nl.
Instead it turned out unknown to me that I had bought a second hand one for the price of a new one (395 Euros) from a company called Handel bij Van Andel instead of Mediamarkt???
It took a week to be delivered and the first time I used it leaked and flooded my kitchen. After many phone calls and emails it was taken back under the 30 day guarantee. Handel Bij Van Andel did their very best not to take it back! That is when my nightmare began with their wicked blackmail tactics?

WHY MEDIAMARKT allow this scamming company to sell on their website I’ll never know?

Handel Bij Anders claimed I sent it back damaged and wanted 35% of the money I paid else they would not give me any of my money back! This is when their nasty blackmail tactics started. In the end as time went by I gave in as I was getting depressed with this nasty blackmail situation and I wanted the nightmare to stop as I saw no end to it.

I advise everybody do not buy anything on Mediamarkt.nl website. Go to Coolblue or any other website that will help you it you get ripped off! As Mediamarkt will not!

Gewenste Oplossing:

My money back.