jpesosal op 21 april 2020 over Koopjedeal.nl in de categorie Deal-Sites
Dear Jorge, your order went well. Unfortunately, it is possible that your ation email has ended up in your spam box. The plants have a delivery time of 10 working days. Today is working day 5. You will receive a...
Samenvatting wordt geladen...
Last Wednesday 15th april I bought online a couple of garden trees. I made the payment, and waited, waited but no ation email arrived, then I wrote them, and 2 days later I received the invoice, I asked them again that waht i want are the thees, and the answer was that some codes have not yet been generated….and still no ation email
i will be satisfied when I get an order ation and the goods I paid for.
Bericht van Robin van Klacht.nl
5 jaren geleden - Deze klacht is zojuist door Koopjedeal.nl in behandeling genomen
Bericht van Robin van Klacht.nl
5 jaren geleden - We hebben bericht ontvangen dat Koopjedeal.nl een oplossing geplaatst heeft bij deze klacht
Heeft op 21 april 2020 om 15:16 geantwoord
Dear Jorge,
your order went well. Unfortunately, it is possible that your ation email has ended up in your spam box.
The plants have a delivery time of 10 working days. Today is working day 5. You will receive a track and trace link when your order leaves our warehouse.
If you have not received your order in a week, please email us at [email protected].
Kind Regards,
Team Koopjedeal.
Tip van onze consumentenexpert
Als consument in Nederland heeft u sterke rechten. Bij klachten kunt u de interne klachtenprocedure doorlopen, naar de Geschillencommissie of het Kifid stappen, of advies vragen bij ConsuWijzer.
Bron: ConsuWijzer / ACM
