Mijn Klacht:

This was promised by the KLM:
“If you were an Elite member of Malev’s frequent traveller programme, you can now join Flying Blue at the equivalent membership level”.
My membership level at Malev was Gold.
The KLM gave me silver because I didn’t receice my gold card yet by mail.
I have 4 boarding passes with the gold membership.
But it’s not enough, KLM wants a confirmation from MALEV but they are bankrupt.
Because of this I have to get eight times in the security queue’s again at monday morning at 05:00 AM at Budapest Airport from the end of april.
Not very service oriented towards a frequent flyer who lives in Budapest works in Amsterdam and has already bought KLM tickets until the end of february 2013

Gewenste Oplossing:

Gold membership before the end of april or at least a solution that I can go through the priority lane at the security at monday morning at Budapest Airport.
With my Malev silvercard this was possible. With the KLM silver card this is not possible.