Klacht over eDreams: Prime membership payment …

Mijn Klacht:

In April I bought a flight ticket via eDreams because their website displaid a redued price. I thought the price for the ticket was 223 Euros. This price was also charged from my credit card. However, later I saw that 120 Euros was charged by eDreams from my credit card for prime membership!! This happend absolutely WITHOUT my consent. Nowhere during the booking procedure it was transparent and clear to me that I had to pay 120 Euros prime membership for one year. If I had known this, I would have NOT booked via eDreams. When I saw this extra charge of 120 Euros, I was deeply shocked. Something like that had never happend to me before. It felt like stealing my money. I never gave my consent for such a charge.

Gewenste Oplossing:

I want to have my 120 Euros back which was charged from my credit card without my consent.

Beoordeling 1/10

(10)

Bericht van Robin van Klacht.nl

9 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over eDreams

Reactie van de melder van de klacht Amber Clarissa

9 maanden geleden - eDreams should be banned within the European Union. They earn their money by covert/hidden costs to the consumer. The consumer pays an amount thinking they are paying for flight tickets, however instead they are actually paying for a yearly membership which they never intended to purchase or even knew about. The owner of eDreams is a Mexican. Typical!!

Bericht van Robin van Klacht.nl

9 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over eDreams nog niet in behandeling is genomen.

Klacht: Prime membership payment was NOT CLEAR

Mijn Klacht:

Gewenste Oplossing:

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