Klacht: Rude behaviour from the bus driver

Io Tsamourgkeli op 09 november 2022 over EBS in de categorie Vervoersbedrijven

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Mijn Klacht:

This is about bus 306 6:45 from Purmerend to Amsterdam centraal station
I was to cross the road with the stroller to go to the platform, I was waving my hands in order for him to wait for one moment because I had to cross the road safely and there were cars passing.
The bus driver couldn’t wait one moment he left. He is totally empty inside, that I could see clearly.
There is no way he couldn’t have seen me and I have seen him doing it before. Previous time he said to me that I should be earlier. He saw that I was with a baby and he can’t comprehend that you can’t wait in the cold with a baby in order to please his ego. Babies get sick his ego can be put aside. His behaviour is totally abuse of work place. I think he is doing that on purpose to have fun.

Gewenste Oplossing:

Can his supervisor interfere to check that behaviour;

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Bron: ConsuWijzer / ACM