Mijn Klacht:
My package was dropped at a pickup place instead of it being delivered to my house. Tracking information shows the driver tried to deliver it but failed. I work from home and was home for the past two weeks, no driver showed up in any of the days. I get packages every day from DHL or PostNL. No DPD. Tried to contact customer service but was quickly rejected
Gewenste Oplossing:
I will be happy if they send me an apology. Also, I was some sort of vouch that the next time (if) this happens again, they will 100% deliver it again even if it has been dropped at a pickup place.
