Mijn Klacht:
I’ve tried to call the BudgetAir customer service to arrange my seat selections. Every time I called they couldn’t assist me with anything and they were also not looking for a solution. I have called multiple times, they either gave me no answer or a phone number of CSAIR that was not functioning. Also other times, they didn’t even have a customer support number of China Southern Airlines. This is the least thing you can do for your customer. And not even that was provided, yet I got a negative attitude from the customer support. I have used BudgetAir a couple of times so far and I am by far disappointed with this experience. I want to be respectfully treated and it seems that BudgetAir is neglecting their customers by not assisting them with something so simple and easy to resolve.
Gewenste Oplossing:
I will be content when I will be able to get the service I need. Which is selecting my seat numbers for the flights (window seats). So could someone please help me with this?
