Mijn Klacht:

In the Bolt App you can transfer money to Bolt Balance.

DONT do THIS!!

The idea is great. You don’t need a credit card and pay from the Bolt Balance. BUT what they don’t tell /warn you about is that you cannot book the money back to your back account or ask for refund.
legal pages

Bolt has put in there terms and conditions a section about it- https://bolt.eu/nl-nl/legal/bolt-balance-terms-new/?categoryrides.

This is not very consumer friendly !!

AND if i want to close my account i dont get a refund and my money is gone.

Bolt: why dont you buy pizza..

Gewenste Oplossing:

Refund of my Bolt Balance