Mijn Klacht:
I have been following up with biggym to cancel my flexible subscription. I raised a request by May month and They are replying me back by Jun end and asking me to pay for the previous months as outstanding. How cheat they are, to just get the money and not focus on customer interests satisfaction?
I couldn’t cancel the subscription till now. they are saying me to pay outstanding amount (which they call it as outstanding but gyms were closed during this period and i opted for freeze payment option until gym opens) and asking me to initiate a separate request after paying this amount.
They are making all these kind of fradulent transactions in this covid situation.
Gewenste Oplossing:
Biggym subscription must be canceled immediately without any further delay or additional payments.
