Mijn Klacht:
This is a complaint regarding order NL1485.
Initial order was delivered on the 21st August. The tires delivered were damaged in storage according to the garage and cannot be installed. Have asked for return and refund on the 23rd, return organized 5days after the request, on the 28th picked up, delivered back on the 30th. I have called on the 2nd of September to find out the status, but customer service claims to have no knowledge of the package but got promised to find out about it and inform me in an email. This has not happened. I have called again today, getting the same response, customer service still does not know about the package. I have waited long enough, and there is still no information at all about this issue (13th September).
Customer service is useless full of lies and no action.
Do not order from them!!!
Gewenste Oplossing:
Get my money back..
