Klacht: Modern warfare 2019: The Game and the PS4 system crashes as screen goes black during cutscene

Heer.B op 27 december 2021 over Activision in de categorie Internetshops - Algemeen

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Bedrijf Activision
Status Nieuwe klacht
Datum 27 december 2021

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Mijn Klacht:

I recently bought Modern Warfare 2019 online in the Playstation Store. After installation i had to install every pack there is to access te game properly. i couldn’t play the campaign, only if i had installed every expansion pack there is.
After downloading everyting the game was 150 GB large and i could finally start playing.

When i started the first mission (Fog of War) it showed a cutscene. during this cutscene the screen suddenly went dark. i couldn’t see anything and the PS4 controller did not respond anymore.

After 15 minutes of waiting i tried to close the application. didn’t work. I tried shutting the system down… didn’t work either.

I had to manually shut down the PS4 and reboot it to get it to work.

After installing about 150 GB of Modern Warfare data i still can’t play the game.

Has anyone experienced this too? if so, can you help me fix it?

If you experienced this too, then please, let activision know.

because they put a game on the market that is literally unplayable!!

Gewenste Oplossing:

Another Modern Warfare 2019 game, ( in DISC-version )

Understand the complaints i have and the complaints of others.

I urge you to please double check a game to make sure people can play without lags, bugs, and system faults.

Bericht van Robin van Klacht.nl

4 jaren geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Activision

Bericht van Robin van Klacht.nl

4 jaren geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Activision nog niet in behandeling is genomen.

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