Klacht: Debt paid after the bailiff was seized, now they want more money

amaciejka op 27 december 2020 over ACCS in de categorie Deurwaarders

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Bedrijf ACCS
Categorie Deurwaarders
Status Open
Datum 27 december 2020

Een klant van ACCS heeft in maart 2020 een beslaglegging ervaren op zijn ziektewetuitkering. Na de terugbetaling van twee overbetaalde bedragen in augustus, ontving hij een nieuwe aanmaning met extra kosten, ondanks dat de totale schuld al bekend was bij ACCS. De klant stelt dat de overbetaalde bedragen voldoende waren om de schuld af te lossen en vraagt zich af waarom ACCS niet eerder actie heeft ondernomen.

Mijn Klacht:

In March 2020, the Yards bailiff took the sickness benefit. In May 2020, when checking the outstanding amount, I learned from a UWV employee that the amount will be deducted for ACCS, but due to the YARDS priority, they will transfer the amounts to ACCS. Everything lasted until August, when the execution was completed and the two overpaid amounts were returned to me. Currently, I have received an enforcement order with additional costs charged, since the previous enforcement by ACCS was in May 2020, and now the title is issued after the notification they sent to me in August 2019, the company was aware of the total debt, why did they not send everything to UWV. Currently, they exposed me to costs, and then the overpaid amounts that were returned to me would be enough to pay off the debt. In addition, they woke up only after I wrote to them myself about the repayment of the debt because Yards did not want to do it, they only replied by email without giving the creditor. After writing an email to ACCS, I got a reply that it was a different notification. I again inquired about their lack of reaction to the execution of all, not part, but received no reply. Now I have the title and 200 euros have arisen from 77 euros. Can a bailiff do this?

Gewenste Oplossing:

I want to find out why they did not send the second lesson to UWV, since I had one lesson for over 600 euros, they could also apply for the missing 77 euros. IT IS an action that incurs unnecessary costs. Moreover, they only reacted when I spoke about the letter about the lack of debt. Suddenly they remembered about some other debt, and probably someone was entering amounts into the system? I know that I have an amount to pay 77 euros, but I do not want to pay any additional costs that were incurred not by my fault, but by the usual reluctance of the company, which would have had everything paid off for a long time, if no action was taken.

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Bron: ConsuWijzer / ACM