Mijn Klacht:
Dear whirlpool
17 feb 2023 one technical person come to our house (Oostsingel 145 2612HJ) around 11:40 to repaire our Ikea kitch Fume hood, supprised us, which we need to pay euro 120 for his coming. we are not infomed in advance if there is no technical issue but user’s own fault , we need to pay tarif for 200euro. if we knew it, we will first check the machine before make an appointment.
we think the charge for euro 120 is too expansive, and the new machine only cost euro 175. we want to get compensition for this extra charge, and we want to be informed in advance for the charges.
thank you
Regards
J.wang
Gewenste Oplossing:
we would like to receive compensation for euro 120, and we want to be informed in advance next time for any extra change when we make an appointment.
