Mijn Klacht:
Recently I bought a nice work out set for my wife, at least that is what I thought. In short: it’s total CRAP from TEMU/ALIEXPRESS and THEY DONT DO REFUNDS. They just ignore me now.
Here is what happend.
The model looked hot, the pictures legit. The website nice and most reviews were okay. What could go wrong?
First of all it was delivered in what looked like a garbage bag, with no logo’s anywhere to be found. When I took it out of the package a really, really intens chemical smell filled the room. My wife tried it on but right away questioned the authenticy of it. Inside there were no labels to be found. No washing instructions, nothing. When she had it on, you could see a square behind the logo, like they ironed on some cheap sticker. Also, it was not even squad prove. The scrunched legging hurt her really bad, but that aside. We are 100% sure this is temu or aliexpress stuff that they try to make money with. The website is stating last day for a gigantic sale, but this has been there at least for a month now. All red flags.
But then the worst thing happened; costumer service. So obvious I wanted to return the products and get my money back. I would be still mad a little bit, but okay.
First of all, no return instructies in the package. Not even a bill, or anything. So I had to email them. Let me make a looong story short. I emailed them like 20 mails now. THEY DONT GIVE YOU ANY MONEY BACK. Only a store credit. But who wants a store credit at a criminal website like this? In Holland this is really not acceptable. I have the legal right to get a refund, but now they just ignore my emails. Thats why I wrote this review. I don’t like to be like this, but it be like that. Gonna look for more websites to post this.
Gewenste Oplossing:
Geld terug


