Mijn Klacht:
Februari 27 2020, we made a trip by Tap AirPortugal to Vitoria, Brasil. Both tickets were paid by internet but at the ckeckin desk in Faro, Portugal we had to pay extra for the luggage. This was a mistake but in order to catch the flight, we paid under protest. We asked for the ticket as a proof that we have paid extra for the luggage € 640,00
Now I would like this money (€ 640,00) refunded to my Novo bankaccount.
Gewenste Oplossing:
I'm satisfied if the money (€640) is refunded by Tap Portugal


