Mijn Klacht:
Dit had ik naar cusomer service geschreven op facebook maar geen reactie.
Dissatisfied. Booked a flight on Feb. 7 for a flight from Burlington VT to JFK,NY on June 4, 2020. The next day we realized that we made a mistake, because our flight from JFK, NY to AMS, EUR leaves at 00.05 on June 4. We called your customer service and an Indian man answered the phone and said that he cannot change the flight for June 3 same departure time. He said that I have to call Jet Blue and when I called Jet Blue; they said that I have to call the company that I made the reservations with. So, how does it work with your company to correct our problem. Reservations made for Alex Quick and Margaret Klaessen. Hopefully this will be solved before Feb. 13. Greetings Alex Quick ([email protected]) and Margaret Klaessen. Flight nr B633, Boeking ref.DNAEJB, Boek nr. L2Y8HM.
Gewenste Oplossing:
Ik ben tevreden, wanneer de nieuwe vlucht geboekt word, zodat we ons vlucht op 00.05 naar AMS, EUR de volgende dag kunnen nemen.
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