Mijn Klacht:
Hello,
After getting our flight documents I see that our names are not correct on the documents. Stupid mistake of course, but it happens…We had to fill in the same names as on our Passports. I have changed it on www.ryanair.com to avoid any problems on the airport but we had to pay € 220,00 for this name change. Ridiculous such a high amount. At other flight company’s they do not charge so much. I read on the internet that some people had the same problem but they could change their name for 10 pound, which is 11 Euro. Could I get a refund on this? We hope you can help us because we were so glad to go away for a couple of days but it has become a dump because we have to pay so much for a change of name. Please give me your reaction on [email protected]
We have booked onder registrationnumber I1NK4E by Bebsy.nl
Emailadres is [email protected] – Bookingsnr.B-53583 -Tel.nr.020-7009406 I hope this info will help you.
Gewenste Oplossing:
We would be happy and satisfied when we could at least get 200 euro back.
