Mijn Klacht:
I payd by bank for a ticket from Enschede Holland to Neuss Germany and back again.
But I didn’t get a ticket.
I called them they said something went wrong with the payment and booking (like I didn’t notice) and I should get my money back within days.
But meanwhile I found many bad reviews where customers are telling the same story, they payed but they have no ticket and didn’t get their money back.
So my trust in GoEuro is gone. Like my money.
Gewenste Oplossing:
I will be satisfied if I do get my money back within days like they claim wil happen.
Beoordeling 1/10
(10)
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