Mijn Klacht:

I requested vog from this website and less than 24 hours later I canceled my request. I first called them to ask how to cancel my request and they said via email. So I wrote a cancelation email which they replied to 24 hours later and the email contained a link to another cancelation form that actually said I can’t get my money back because I requested vog more than 24 hours ago!!! Are you kidding me? It’s not my fault that you respond to emails 24 hours later, I have proof that I requested to cancel less than 24 hours from my initial request… That’s a very clever way to scam people, tell them to write an email which they respond to 1 day later and then say it’s been more than 1 day……..on top of that, I never got an email from Justis, which they claim I did, but I didn’t so I paid 41 euros for absolutely nothing and can’t even get it back 🙂 horrible horrible service

Gewenste Oplossing:

I want my money back