Mijn Klacht:

i,ve had iphone4 for two years last week i renewed my contract got an iphone4s.Tmobile made. mistake they changed my email adress i,ve been busy since last friday its now been fixed its now thursday 7 days later.I went to tmobile today the guy fixed my phone up…Today i downloaded 2 free items from the app store ticked in my password No Problem.Five minutes ago i went to buy an app at the app store i get asked what was your first pets name and what make was your first model aeroplane the pet or dog i know aeroplanes i dont have a clue..then i get a message this is your first purchase at the app store if you get it wrong again we shall block all purchased…I,ve been buying at the app store for 2 years now my hotmail adress is the same my password is the same the only thing that changed was i had to make up a new password to get my hotmail going again and that was because tmobile changed my email adress o now have the original hotmail adress that i used before..Im the dame guy who,s been buying at the app store for the last 2 years,have the same hotmail adress same password to log into the app store,,if it worked around 10 oclock on thursday morning why isnt it working now..The only thing thats changed is that i renewed my contract last week and now have an iphone4s instead of iphone4,,,im already tired it took me 7 seven days of going to shops,going onto the pc and numerous phone calls just to get my hotmail working again..Im not new the phone is new,i should think by now all of these people can just check whos using the product,name of the person,email adress,password,mobile number,,All rather difficult to comprehend sometimes..

Gewenste Oplossing:

When my i cant function with my New Apple Product like i did before and i get all this hassle for nothing,, this fixing of my hotmail adress cost me 8 days,,,I HAVE A LIFE YOU KNOW !!!