Klacht: Internet help or whatever they like to call it

Karemi op 30 maart 2020 over Power Internet in de categorie Internetproviders

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Categorie Internetproviders
Status Open
Datum 30 maart 2020

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Mijn Klacht:

3 years ago I was contacted by a representative from this company claiming they work with kvk and google. They claimed they help businesses get noticed blablabla. I agreed at the time when I was starting out as a business. BIG mistake! They would then call you every month afterwards to persuade you to add extra whatever that they offer.. this continued for 3 years

Problem is when you don’t answer and just get a surprise bill for €700 for no work done claiming renewal is automatic yearly. Nothing conclusive was done the last year why I wanted and still want out. You don’t hear from them unless they’re sending you a bill

Email and registered post to their address not recognized either. ANY company where clients cancel or terminate their contracts receive a ation they have received your cancellation and honor it. NOT PowerInternet!

Businesses are going burst right now. I have sent numerous emails plus registered letter to cancel whatever contract they have with me. No ation by email or anything which I find laughable because when you say yes to their services you get ation ASAP for being a customer. Their approach is Very unprofessional.

Gewenste Oplossing:

Never!

Bericht van Robin van Klacht.nl

6 jaren geleden - Ik heb een email gestuurd naar Power Internet over deze klacht.

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