Mijn Klacht:
Hi i ordered the following product on 10jan
Dewel® Dogbed Comfort | Orthopedische Hondenmand | Hondenkussen × 1
Mintgroen / XXL Diameter 100cm
Product was supposed to be received by 21jan.
This didnt happen I requested my money back but they asked me to wait until end of january so I did. I order a 100cm size product i received a 92cm product. In addition this is suppose to be an orthopedishe bed specially designed to supportthe body weight in a specific way for a large size dog. The bed i received is filled in a patchy way, therefore uneven holes can be found along the entire surface of the bed. The cheap foam can not even handle the weight of my hand.
I have contacted the company as i believe this product is either faulty or at least does not meet the quality standards they advertize already since last 3feb with not reaction. They do not answer email or phone. I would very much appreacitate any guidance to to enforce my delivery warranty for a faulty product . Kind regards
Gewenste Oplossing:
refund of the money!
