Payment error

Question

Hi, i have ordered on sizeer.de and sent with sofortüberweisung via docdata payments, but according to sizeer the payment never arrived. Now i am asking for a refund. Please contact me

docdata payments · Accepted Answer

Dear Sir/Madam,

CM.com provides a payment service to a large number of online stores. We collect money from the end users and transfer the amount to the bank account of the online shop. We do not deliver products or services to end users.

We have noticed that you have placed an order at or have a subscription to Sizeer.at.
If you disagree with the subscription or the deducted amount, please contact the online store directly at:

E: lukasz.twardawa@miggroup.com,ECPlatnosci@miggroup.com
T: 0048693439464

You can ask a chargeback for payments that have already been collected from your bank account within a period of 56 days. In order to block pre-authorised debits, please contact your bank.

We hope to have informed you sufficiently.

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docdata payments

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