Mijn Klacht:
Het betreft een verzending vanuit China met Bestemming Maroua Cameroun. De goederen zouden 29 juli aan moeten zijn gekomen. Het betreft Tracking Number 277041468313. Omdat ik met betrokkenen in China in het Engels communiceer vervolg ik de klacht in het Engels.
Yesterday evening a message on your site indicated that the goods have arrived in Maroua. That message is false. I am sorry to sat that FedEx responsibles in Cameroun are corrupt. They hold goods back in order to receive bribes. They used the words : You have to pay for the packaging or wrapping (traduction of the french words they used). We already had to send someone (a reliable transit person we know personally working in the Douala harbour, to get the good out of the customs office, a no FedEx broker had shown up for 14 days and no one was reachable by phone at the same time at the FedEx office in Douala. This is damaging FedEx at a scale that goes beyond Cameroon. Heads need to roll if ever you want to continue as FedEx in Cameroon. Yours, Jaap Kok
By the way, I will inform right away the sender of the goods in China
Gewenste Oplossing:
Ontslagen bij FedEx Kameroen
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