Mijn Klacht:
From May 2019 I want to cancel T-mobil’s CHUBB insurance, but that doesn’t work.
We repeatedly send emails to request cancellation and stop direct debit.
They said there was Since the cancellation has been processed,no need to do anything.However, there is still debit from the bank account.
When I asked them again, did they buy device insurance with a new contract? There was a reply.
Of course I have no new contracts and no insurance.
I just want to cancel my insurance.
I once again asked them to cancel and they were told that due to delinquency the policy was not in effect and the request could not be processed immediately.
A month later, I was billed in a letter.58.20€
One week later, I received a final request from Cannock via email.
I am very uncomfortable.
How do I cancel my contract?
Gewenste Oplossing:
:Termination of contract
:After requesting cancellation, refund of collected fee
(10)
