Mijn Klacht:

I’ve booked two return tickets (for myself and my wife) to fly form Brussels to Johannesburg with Emirates on 9th April.
I booked the tickets through CheapTickets.nl. They told me they are working on refunding me but it’s been almost two months now and we don’t get any response or refund. The normal refund processing time for an airline is maximum 10 workings days so I don’t believe that Emirates has not yet given my money back to CheapTickets.nl

Cheaptickets.nl’s phone lines are off for two months already, so they’re impossible to reach. Even my mail they only reply after weeks, with an automated mail. By now my money would have gained a lot of interest if I had been paid back in a reasonable time. Please help me retrieve my money.

Regards
Phillip

Gewenste Oplossing:

When I get my full refund