Mijn Klacht:
I made a car rental reservation using KLM website.
At the time I finalized the selection, I had to make a payment of EUR 137.96.
After that, I received to ation at all from KLM nor CarTrawler, so this means that the money went out and I have no information if the reservation has been made or not.
I tried to contact CarTrawler, but they have no telephone number available and KLM says they are not responsible for that at all.
I just wanna have this cancelled and my money back.
Find below the transaction details:
Name: Etrawler by GlobalCollect
Description: 677600030823
0020007098222716 ET KLM CAR HIRE
Reference: 31-08-2022 10:23
Value Date: 31/08/2022
Gewenste Oplossing:
I wanna have my money back.


