Mijn Klacht:
I have bought and paid 4 tires 3 weeks ago and only 3 were delivered. I found them when I came back, thrown on the ground in front of the house.
I have contacted BandenLeader to ask for help. They asked me to fill in a form which I did. Later they said they have opened a claim with the transporter and I will have to wait. I have not chosen for this transporter (DPD) but still I have to wait 4 weeks untill they solve it. I have asked for a refund, which Banden Leader also do not want to do before the 4 weeks . I have asked for a claim number which I also do not get. Bassically I cannot use my car at the moment due to their lack of professionalism and not willing to help at all. Please avoid this company at any time. They are not serious and making fishy bussiness.
Gewenste Oplossing:
I would like a totall refund and they have to send someone ( on their cost) to take back the partial delivery from my home .
(10)
