https://www.klacht.nl/store-nederland/ Uw klacht kunt u melden op klacht.nl Tue, 30 Jun 2020 09:32:16 +0000 https://wordpress.org/?v=7.1.2 hourly 1 https://wordpress.org/?v=7.1.2 https://www.klacht.nl/store-nederland/klacht/order-cancellation-and-monetary-refund-request https://www.klacht.nl/store-nederland/klacht/order-cancellation-and-monetary-refund-request#comments Tue, 30 Jun 2020 09:32:16 +0000 not applicable https://www.klacht.nl/store-nederland/klacht/order-cancellation-and-monetary-refund-request Dear Sir, Madam, On the 19-May-2020 I have purchased an article via this online store (store-nederland.com). It was stated that it could take between 7-25 days for my order to be delivered. More than 1 month passed and I contacted this company more than once and so far no reply. I also paid for an extra service Super Saver - incl. Track Trace that was never provided to me. As I didn't receive any reply, I sent them a last e-mail with the following: As I didn't hear from you, I would like to cancel my order and have the amount of €17.14 refunded on my bank account, please see details below: xxxxxxxxxxx I am looking forward to a ation of my cancellation request. This was more than a week ago and again no reply. I hereby ask your support and advise on how to move forward and make sure that I will receive my full monetary refund. Thank you in advance for your support. Best, Regina

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