aitorvs op 11 augustus 2016 over PostNL in de categorie Koeriersbedrijven en post
A package was sent to me from the US using UPS. The tracking information of the package says it is at “AMSTERDAM INTERNATIONAL MAIL” with three delivery attempts.
I would like to know where the package is and how I can get it.
Bericht van Robin van Klacht.nl
11 maanden geleden - Ik heb een email gestuurd naar PostNL over deze klacht.
Bericht van Robin van Klacht.nl
11 maanden geleden - Deze klacht is zojuist door PostNL in behandeling genomen
Bericht van PostNL
11 maanden geleden - Dear Miss Sanchez, I understand, you expect a parcel from The States, but you still didn't receive the parcel. Let me help you, but i need the tracking code to see the actual status. I want to advice you to contact us by Facebook, Twitter or our chat on www.postnl.nl/klantenservice . I hope to hear from you soon, Kind regards, PostNL
Bericht van PostNL
11 maanden geleden - Dear Miss Sanchez, Recently you filed a complaint via this website. To handle your complaint well, we need additional information from you. We've therefore sent you an e-mail with a rewuest for additional information. So far, we haven't received a reply from you. Kind regards, PostNL
Bericht van Robin van Klacht.nl
11 maanden geleden - We hebben bericht ontvangen dat PostNL een oplossing geplaatst heeft bij deze klacht
Heeft op 12 augustus 2016 om 11:29 geantwoord
Dear Miss Sanchez,
Recently you filed a complaint via this website. To handle your complaint well, we need additional information from you.
Therefore we've send you a two message with a request for additional information. So far, we haven't received a reply from you.
Therefore, we assume your complaint have been handled via a different way.
Kind regards,
PostNL
