Klacht: No reply to our compaaint about Remi Mewiss

op 15 december 2017 over Juristu in de categorie Incassobureaus

Nieuwe klacht
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Klacht afgesloten

Mijn Klacht:

We submitted a request to Juristu to help in collecting money from Remi Mewiss as he he delivered work with low quality, pointing out that he has promised on his website to give full refund in case he delivers unsatisfying work.

Gewenste Oplossing:

Jusristu should help in contacting with Remi Mewiss to provide us with full refund.

Bericht van Robin van Klacht.nl

4 maanden geleden - Ik heb een email gestuurd naar Juristu over deze klacht.

Bericht van Juristu

2 maanden geleden - Dear mr Velhorst, Thank you for contacting us. Juristu is free to accept or decline cases. In this case we cant do anything. This is for us a reason to not start this case. Also we dont want you to pay money for nothing. If you have any more questions please contact us. Regards, Juristu

Bericht van Robin van Klacht.nl

2 maanden geleden - Deze klacht is zojuist door Juristu in behandeling genomen

Bericht van Robin van Klacht.nl

2 maanden geleden - We hebben bericht ontvangen dat Juristu een oplossing geplaatst heeft bij deze klacht

Juristu

Heeft op 19 februari 2018 om 13:20 geantwoord

Geboden Oplossing:

We did not take the case because it will cost the customer money for nothing.
There are not enough evindences to have a good case. If we start a case with no evidences we are not working within the rules of the law.
We are sorry that we cant help you further.
Feel free to contact us.

Regards,

Juristu

Heeft op 20 februari 2018 om 19:47 geantwoord

An initial chat on the website of juristu.nl reveals that they were willing to take on the case. That something is not a good case doesn't invalidate that its outside of the rules of law.

Juristu is just going back on its word because they can't make enough money of this case. Instead of working within the rules of law they work within the rules of their wallet.

With all due respect, but don't send me empty apologies when you back down your word. Work on your ethics.

Regards,
~ Padumel

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